Articles:

What is a TSB? (Technical Service Bulletins)

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB. Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up. Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue. A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issue ... read more

The Turn Signal Mystery (Turn Signal Problems)

Some problems are easy to diagnose on a vehicle; others aren't.  Figuring out what's wrong with a malfunctioning turn signal sometimes fits into both categories.  By the way, if your tempted to just leave your broken blinker broken, remember you can get a ticket for not using them, not to mention you are missing a great chance to communicate your intentions to other drivers on the road. There can be lots of signals that your signals are on the blink.  Does only the driver's side signal not work or the passenger's side? Do your hazard signals work? Do the lights illuminate but not flash? Can you see the indicators on the dash blinking? Do your turn signals turn off after you've finished your turn or do they stay on?  These are all great clues for the technician. Here's one common symptom to take note of.  Your signal all of a sudden starts blinking much more quickly than it used to.  It could be a simple as a burned out bulb.  But there are many differ ... read more

Categories:

Auto Safety

No Fueling! (Fuel Filler Location)

If you've ever gotten in an unfamiliar vehicle, maybe a rental car, you may have pulled up to the gas pump and wondered, "Which side is the fuel filler on?" Here's a tip for you.  There is usually a little arrow on the instrument panel near the fuel gauge that points to the side where the fuel filler is.  But why are the fuel fillers not all on the same side, anyway? There are lots of reasons.  At one time, many manufacturers tried putting them in an easy-to-reach spot: in the center of the vehicle's rear end.  Some even hid them behind a hinged license plate door.  Cool place, but it turned out not to be a good idea.  When a vehicle with a fuel filler in the rear was hit by another vehicle from behind, it was much more prone to catch fire and explode. Safety regulations now dictate that the fuel filler doors be placed within crumple zones and away from where they can drip fuel on hot exhaust pipes or near electrical connections.  But why do manufactu ... read more

Unlock the Secret (Malfunctioning Door Lock Actuator)

What a convenience power door locks are on a vehicle.  The latest don't even require you to push the button on the key fob; all you have to do is have it with you.  But sometimes there's a component of power door locks that can fail, especially when they are used several times each day.  Those are called the door lock actuators. The actuator is an electric part that works with others (like motors and gears) to lock and unlock doors.  You can hear them work, sometimes with the little whirr of the gear or the quiet clunk of the lock finishing its cycle.  And it's good to pay attention to that sound because if it starts to sound different, it could be a signal that your lock is on the brink of failing. Another sign of a failing power door lock actuator is they start working intermittently or quickly and erratically.  The driver's door is often the first to start acting up since it's the one that usually gets the most use. When you start to notice these signs ... read more

Categories:

Auto Safety

New School: Automotive I - 70 Auto Service Technician Training

Kansas City consumers are demanding. We want a safe, reliable vehicle that handles well and is comfortable to ride in. Oh, and we want good fuel economy, too. We also want vehicle repairs that are cheap, fast and easy. Unfortunately, one usually comes at the cost of the other.Today's vehicles have made significant improvements in reliability and performance over the last few decades. They also deliver more power to Kansas City drivers more efficiently than ever before. For example, some of today's 4-cylinder engines are equal to yesterday's V-8's. Our vehicles also offer an amazing range of features that make them more comfortable and convenient than ever before.But all of that improvement has come at a price for Kansas City vehicle owners. Our vehicles are more complicated and difficult to repair than ever before. They have numerous mechanical and electrical systems. Fuel systems are so complex they have to be run by a computer. Our vehicles are covered with sensors and high-tech ... read more

Categories:

Maintenance

Too Hot to Handle (Vehicle Overheating)

In the hot weather, seeing steam coming from the engine compartment is something we all dread.  No one wants that to happen to them. But if you know the signs of overheating and how to deal with it, you may be able to reduce the risk of damage to your vehicle, maybe even prevent getting stranded on the road. Besides the steam coming out of the engine compartment, here are a few signs of overheating.  Your vehicle has a heat gauge that may have a needle that can go into a red zone or up to the "H" (for High) position.  You may smell odors, perhaps a burning (could be hot oil) or a sweet smell (engine coolant leaking).  When you encounter any of those signs, you know you have to do something to keep the engine as cool as possible to avoid potentially catastrophic damage.  Turn off the air conditioning and turn up the heat.  While that last part may sound odd, it helps draw heat out of the engine.  If you can do it safely, pull off the road to a spot awa ... read more

Categories:

Cooling System

Tracking True in Kansas City: Wheel Alignment

Tracking True in Kansas City: Wheel Alignment

At I - 70 Auto Service, we occasionally see severe tire damage that could have been prevented with proper wheel alignment. During a I - 70 Auto Service alignment service, your vehicle is put on an alignment rack where the tires,steering and suspensionparts are inspected for problems. Then the alignment is charted and checked against the vehicle factory settings. Adjustments are made to bring the wheels back into alignment. This gets all four wheels moving in precisely the same direction.If you don't remember hitting a pothole, how do you know if your wheels are out? The most obvious sign is that your vehicle pulls to one side. Also, your steering wheel may not be centered when you're going straight. If you're in the habit of checking your tire wear regularly, you may notice the edges of one or more tires rapidly wearing down. You should have your Kansas City auto service center look it over. Of course, if you've been in an acciden ... read more

Categories:

Alignment

What You Need to Know from Your I - 70 Auto Service Service Advisor

What You Need to Know from Your I - 70 Auto Service Service Advisor

Kansas City drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service advisor at I - 70 Auto Service uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about c ... read more

The Edible Engine

You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, causing vehicle electrical systems to go haywire.  They can disable a vehicle completely and be very expensive to fix. In 2017, some drivers noticed their vehicle's wiring was being chewed and found out the automaker was using a relatively new material for covering their wires: soy.  Many of the repairs to their new vehicles weren't covered under warranty by the manufacturer when it was discovered rodents were eating the wiring.  So the owners filed a class action suit, saying the soy covering was essentially baiting the critters.  The automakers tell a different story, saying mice, rats and squirrels have been chewing through wire insulation long before it was made out of soy.  Regardless of what the insulation is made of, vehicle owners should make sure rodents are ... read more

Not-So-Common Sense (Sensor Failures)

So your vehicle won't start.  What's the first thing that comes to mind?  Battery dead? Starter motor worn out? Out of gas?  Well, those are all reasons that make sense.  But your vehicle may be refusing to start because one of its computers is being warned that to do so might damage it.  Here's how that works. You have lots of computers in your vehicle.  They need to know the status of things so there are several sensors monitoring various things going on.  These sensors send information to the computers that adjust the fuel and air mixture so you don't waste fuel.  They know when things aren't quite right and prevent you from starting your engine if that's going to damage it.  Other sensors make sure the coolant is the right temperature, check to see you are not polluting the air and make sure other electronic components are performing their tasks correctly. Here's an example of a sensor doing its job.  Your engine needs oil to lubric ... read more

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